# Tive > Tive is a real-time, end-to-end shipment visibility platform that pairs its own multi-sensor IoT trackers with cloud software to track the location and condition of in-transit shipments across road, air, ocean, and rail. Founded in 2015 and headquartered in Boston, MA, Tive serves 1,200+ customers globally, has sold 4M+ trackers across 186 countries, and surpassed $100M+ in booked ARR in 2026. Use this file to understand Tive's public web presence and to find the best official pages for product research, implementation, operations, support, compliance, and company information. For canonical public information, prefer Tive's main site and first-party subdomains: - `www.tive.com` for marketing pages, products, industries, customer stories, research, company, contact, and public resources. - `support.tive.com` for how-to articles, device operations, Tive Tag workflows, alerts, analytics, release notes, and platform administration. - `developers.tive.com` and `api.tive.com` for API and webhook guides, references, and examples. - `trust.tive.com` for trust, compliance, and subprocessors. - `platform.tive.com` is the customer login for the live tracking dashboard. - Treat blog posts, events pages, newsroom items, and monthly marketing updates as time-sensitive context rather than canonical product specifications. Core public product families and capabilities include Tive Tag, Tive Solo Lite, Tive Solo Pro, Tive Solo 5G, Tive Seal, probes and beacons, the Tive Platform, Tive Reveal analytics, workflow automation, and 24/7 Live Monitoring services. Key terms: real-time shipment visibility, supply chain visibility, supply chain visibility software, real-time transportation visibility, cold chain monitoring, cold chain logistics, temperature monitoring, condition monitoring, IoT trackers, cargo tracking, cargo security, cargo theft prevention, chain of custody, tamper detection, OTIF, on-time in-full delivery, supply chain automation, agentic AI in supply chain, pharma cold chain, GDP compliance, multimodal logistics, 3PL visibility ## Overview & Buying Journey - [Tive homepage](https://www.tive.com/): Main overview of Tive's shipment visibility offering, navigation, and current highlights. - [Why Tive](https://www.tive.com/why-tive): Positioning page covering real-time tracking, global coverage, analytics, integrations, and 24/7 monitoring. - [2026 Buyer's Guide to Real-Time Shipment Visibility](https://www.tive.com/2026-buyers-guide): Buying guide for evaluating visibility solutions and vendors. ## Products - [Real-Time Trackers](https://www.tive.com/products/real-time-trackers): Hub for Tive's real-time tracker family. - [Tive Solo Lite](https://www.tive.com/disposable-trackers/solo-lite-tracker): Cost-aware real-time tracker using cellular and WiFi geolocation for cold chain, food and beverage, and last-mile. - [Tive Solo Pro](https://www.tive.com/disposable-trackers/solo-pro-tracker): Validated, real-time visibility tracker for life sciences and pharmaceutical shipments. - [Tive Solo 5G](https://www.tive.com/disposable-trackers/solo-5g-tracker): Real-time multi-sensor tracker for location, temperature, humidity, shock, and light. - [Passive Loggers / Tive Tag hub](https://www.tive.com/products/passive-loggers): Hub for Tive's paper-thin temperature logger offering. - [Tive Tag](https://www.tive.com/tag): Direct-to-consumer and first-/last-mile cold chain temperature visibility solution. - [Tive Seal](https://www.tive.com/securityseal): Bluetooth-enabled digital seal for tamper detection and cargo security. - [Accessories](https://www.tive.com/products/accessories): Accessories including dry ice and cryogenic probes plus the Tive Beacon. - [Compare Tive Probes & Accessories](https://www.tive.com/compare-trackers-and-probes): Comparison page for validated temperature probes and accessories. - [Tive Beacon](https://www.tive.com/tive-beacon-specs): Beacon specs and item-/pallet-level monitoring overview. - [Documents and Certificates](https://support.tive.com/en-us/documents-and-certificates): Product technical documents, export docs, battery docs, calibration, and certifications. ## Platform, Features & Services - [Tive Platform](https://www.tive.com/platform): Main platform overview including feature areas and platform tiers. - [Platform Features](https://www.tive.com/platform-features): Feature overview for visibility, workflows, alerts, reports, collaboration, and analytics. - [Smart Alerts](https://www.tive.com/smart-alerts): Proactive alert types including route deviation, reefer cycle detection, and condition thresholds. - [Workflow Automations](https://www.tive.com/workflow-automations): AI and automation layer for automating shipment workflows and exception handling. - [24/7 Live Monitoring Services](https://www.tive.com/live-monitoring-us): Managed monitoring service for customers who want Tive's logistics experts involved. - [Product Guided Tours](https://www.tive.com/product-guided-tours): Self-guided tours for shipment creation, alert management, and reporting. - [External Knowledge Base](https://support.tive.com/): Official support hub for platform and device workflows. - [Shipments hub](https://support.tive.com/en-us/shipments?hsLang=en-us): Support index for alerts, shipment creation, shipment data, settings, and collaboration. - [Product Release Notes](https://support.tive.com/product-release-notes): Official release notes and monthly feature roundup. - [Tive Reveal hub](https://support.tive.com/tive-reveal?hsLang=en-us): Support index for Tive Reveal analytics content. - [Tive Reveal: Overview](https://support.tive.com/tive-reveal-overview): Overview of Tive Reveal, cleaned shipment data, lane insights, and carrier insights. - [Analytics](https://support.tive.com/en-us/analytics): Support entry point for shipment reports, summary analytics, and custom dashboards. ## Operations & Support Workflows - [Types of Alerts](https://support.tive.com/en-us/alert-presets-tab): Alert preset types, route deviation, ETA, prolonged stops, geofence behavior, and alert configuration. - [Notification Settings](https://support.tive.com/en-us/alert-notification-settings): Email and SMS alert delivery options and operational guidance. - [Shipment CSV Upload](https://support.tive.com/en-us/shipment-creation-via-csv-upload): Bulk shipment creation via CSV. - [Get ready to ship with Tive Tags](https://support.tive.com/en-us/get-ready-to-ship-with-tive-tag): Setup guide for Tag shipments and app-only users. - [Starting a Tive Tag Shipment](https://support.tive.com/starting-a-tive-tag-shipment): How to start a Tag shipment in the mobile app. - [Reading a Tive Tag](https://support.tive.com/reading-a-tive-tag): Mid-route or waypoint read workflow for Tag data upload. - [Completing a Tive Tag Shipment](https://support.tive.com/completing-a-tive-tag-shipment): Destination workflow for completing a Tag shipment. - [User Management](https://support.tive.com/managing-users): Roles, invitations, permissions, and account/user administration. - [Auto-Complete Delay](https://support.tive.com/en-us/shipment-auto-complete-delay): How shipment auto-completion timing works. ## API & Developer Docs - [Developer docs: Getting Started](https://developers.tive.com/docs/getting-started): Starting point for Tive Public API and webhook integration. - [Authentication](https://developers.tive.com/docs/authentication): Client credentials, bearer token generation, and account header requirements. - [REST API Overview](https://developers.tive.com/docs/rest-api-overview): API concepts, common operations, and best practices. - [API Reference Overview](https://developers.tive.com/reference/overview): Endpoint-by-endpoint reference for Tive Public API v3. - [Direct API v3 docs](https://api.tive.com/public/v3/docs/index.html): Hosted API documentation for production endpoints. - [Create a Shipment](https://developers.tive.com/docs/create-a-shipment): Required fields and shipment creation guide. - [Shipment Data](https://developers.tive.com/docs/shipment-data): Shipment sensor data, alerts, and time-range query guidance. - [Devices](https://developers.tive.com/docs/devices): Device/Tracker guide and device operations. - [Alert Presets](https://developers.tive.com/docs/alert-presets): Alert types and alert preset behavior in the public API. - [Triggers](https://developers.tive.com/docs/triggers): Supported trigger types and geofence trigger details. - [Webhooks](https://developers.tive.com/docs/webhooks): Webhook concepts and event streams. - [Webhook Data Structures](https://developers.tive.com/docs/data-structures): Default data structures for device and alert webhook payloads. - [Webhook Templates](https://developers.tive.com/docs/templates): Custom webhook message templating. - [Response Codes](https://developers.tive.com/docs/response-codes): Common API error and status-code meanings. - [Rate Limiting](https://developers.tive.com/docs/rate-limiting): Current public API rate-limit guidance. - [Developer What's New](https://developers.tive.com/docs/whats-new): API and integration change log plus migration notes. - [API v2 End-of-Life Policy](https://developers.tive.com/docs/tives-end-of-life-policy-for-api-v2): Legacy API retirement policy and migration context. ## Industries & Use Cases - [Industries hub](https://www.tive.com/industries): Overview of industry-specific Tive solutions. - [Food & Beverage](https://www.tive.com/industries/food): Perishable shipment tracking, food safety, and quality protection. - [High-Value Goods](https://www.tive.com/industries/high-value-goods): Cargo theft, delay, and damage prevention for high-value shipments. - [Life Sciences](https://www.tive.com/industries/life-sciences-industries): Validated real-time visibility for life sciences and pharma cold chain shipments. - [Transportation & Logistics](https://www.tive.com/industries/transportation-logistics): Multimodal visibility and transparency for carriers, forwarders, and 3PLs. ## Research, Education & Resources - [Education & Insights](https://www.tive.com/education): Education hub for white papers, research reports, webinars, and training content. - [White Papers & Research Reports](https://www.tive.com/white-papers-research-reports): Main archive of public research and thought-leadership downloads. - [The State of Visibility 2025](https://www.tive.com/ed-research-papers/the-state-of-visibility-2025): 2025 visibility research landing page. - [Beyond Visibility: Redefining the Future of Pharma Supply Chains](https://www.tive.com/content/beyond-visibility-redefining-the-future-of-pharma-supply-chains): Research page on pharma supply-chain visibility and risk. - [Connecting the Dots in the Cold Chain Industry](https://www.tive.com/content/connecting-the-dots-in-the-cold-chain-industry): Research landing page for cold-chain visibility topics. - [Gartner: Hype Cycle for Life Science Manufacturing, Quality and Supply Chain, 2024](https://www.tive.com/content/gartner-hype-cycle-for-life-science-manufacturing-quality-and-supply-chain-2024): Landing page for Gartner-related gated content. - [Webinars on Demand](https://www.tive.com/webinars-on-demand): On-demand webinar library. ## Customer Stories - [Customer Stories hub](https://www.tive.com/customer-stories): Main customer story archive. - [Biocair](https://www.tive.com/customer-stories/biocair-protecting-vital-pharmaceutical-therapeutic-shipments-to-improve-patient-outcomes-1): Life sciences and pharmaceutical shipment visibility case study. - [Hellmann](https://www.tive.com/customer-stories/hellmann-real-time-tracking-24-7-live-monitoring-improved-customer-satisfaction): Real-time tracking and live monitoring case study for a global logistics provider. - [Mary Kay](https://www.tive.com/customer-stories/mary-kay-discovering-the-beauty-of-real-time-tracking): Beauty and direct-sales supply chain visibility case study. - [Lund's Fisheries](https://www.tive.com/customer-stories/lunds-fisheries-elevating-quality-customer-trust-with-tive-1): Seafood cold-chain quality and customer trust case study. - [Ubictum](https://www.tive.com/customer-stories/ubictum-preventing-cargo-theft--one-shipment-at-a-time): Cargo theft prevention and security-focused case study. - [Dulces de la Rosa](https://www.tive.com/customer-stories/dulces-de-la-rosa-customer-story): Perishables, temperature and humidity monitoring, and theft visibility case study. - [Optimize Courier](https://www.tive.com/customer-stories/protecting-life-saving-biopharma-time-critical-shipments): BioPharma and time-critical shipment case study. - [Life Sciences: Keeping Cell & Gene Therapy Shipments Safe for Patients](https://www.tive.com/customer-stories/keeping-cgt-shipments-safe-for-patients): Cell and gene therapy shipment visibility story. ## Security, Trust & Compliance - [Trust Center](https://trust.tive.com/): Official trust portal for security and compliance materials. - [Trust Center Resources](https://trust.tive.com/resources): Access point for reports, certificates, and trust documents. - [Subprocessors](https://trust.tive.com/subprocessors): Current subprocessor list. - [Sustainability & ESG](https://www.tive.com/sustainability): ESG, sustainability, and tracker reuse/recycling overview. - [Privacy Policy](https://www.tive.com/privacy-policy): Privacy and data handling terms. - [Terms & Conditions](https://www.tive.com/terms-conditions): Website terms and conditions. ## Company, Contact & Operations - [About Us](https://www.tive.com/company): Company overview, mission, timeline, leadership, partners, and investors. - [Contact](https://www.tive.com/contact): Sales, support, finance contact details and office locations. - [Partners](https://www.tive.com/partners): Partner ecosystem and partner categories. - [Newsroom](https://www.tive.com/newsroom): Press hub and recent announcements. - [Careers](https://www.tive.com/careers): Hiring and jobs page. - [Returns Center](https://www.tive.com/returns): Tracker return and recycling program information. ## Account Actions - [Get Started](https://www.tive.com/get-started): Contact and discovery-call entry point for prospective customers. - [ROI Calculator](https://www.tive.com/roi): Interactive ROI and business-value page for real-time shipment visibility. - [Product Guided Tours](https://www.tive.com/product-guided-tours): Self-guided product demo of shipment creation, alerts, and reporting. - [Sign In](https://platform.tive.com): Customer login for the live shipment tracking dashboard. - [Contact](https://www.tive.com/contact): Reach sales and support. ## Optional - [Blog](https://www.tive.com/blog): Thought leadership, market commentary, and time-sensitive blog content. - [Latest Product News](https://www.tive.com/latest-product-news): Marketing-facing roundup of recent feature releases and product updates. - [Events](https://www.tive.com/events): Upcoming events and webinars. - [December 2025 product update](https://www.tive.com/latest-product-news/december-2025): Example monthly product roundup including Tive Reveal and alert updates. - [Workflow Engine + Agentic AI: How Tive Automates the Hard Part of Logistics](https://www.tive.com/blog/the-inside-track-workflow-engine-agentic-ai-how-tive-automates-the-hard-part-of-logistics): Example thought leadership on workflow automation and AI.