Customer Stories

With deep roots in the produce world, Triple T Transport first specialized in over-the-road produce transport. As customer needs grew, so did the company’s expertise, and Triple T now provides brokerage services across diverse freight categories—including dry, refrigerated, and frozen goods, as well as food packaging. Yet despite offering best-in-class customer service, there was one other big benefit they wanted to offer their customers: live, real-time visibility into the location and condition of shipments. One of their customers, Ready Pac, used Tive with another carrier and thought the transition would be easy for Triple T—and they were right.

Semex, a world leader in bovine genetics founded in 1974, ships frozen bull semen and frozen bovine embryos to more than 100 countries. Each shipment is highly sensitive, time-critical, and worth hundreds of thousands of dollars. Before Tive, Semex was unable to track shipments in real time. They would hand over their expensive airline shipments and cross their fingers—but they never worry about that with Tive.

Qualitree covers close to 100 acres of land with approximately 750,000 square feet (almost 17 acres) of greenhouse production area for its propagation and finished plant lines. Their previous tracking system had become increasingly unreliable and had frequent dead zones: the company ships across North America and would lose shipment visibility for 16 to 18 hours. After evaluating a few visibility solutions, Qualitree chose Tive because of their reliable network.

Infinity Global Xpress (IGX) has deep logistics expertise—including air, drayage, LTL/LCL, intermodal, truckload, 3PL, and warehousing. IGX wanted a reliable solution for tracking high-value shipments—and relying on drivers to accurately report updates wasn’t working. They wanted to stop being dependent on driver reports—which led them straight to Tive.

Founded in 2017, LinkThings is an innovative data IT company specializing in advanced data solutions for a larger variety of businesses. LinkThings has several subcompanies, one of which is Coldcha—a multilingual platform that unites all shipment data into one platform and gives deep insight into their logistics programs. LinkThings and Coldcha had used a variety of real-time monitoring solutions, but in 2022 they realized they were missing a few specific features their customers wanted—namely live location and condition data. And then they found Tive.

With more than 12 years in business, Ubictum meets—and exceeds—the logistics needs of their clients by providing reliable and comprehensive services that comply with regulations—while ensuring that shipments are delivered on time, and in full. Faced with increasing incidents of cargo theft in Mexico, Ubictum wanted to start using location and condition trackers on most of their shipments, and they contacted Tive.