Beyond Visibility: Redefining the Future of Pharma Supply Chains

From a survey of over 300 decision-makers across the global pharmaceutical sector, the results contained in this report show an industry at a crossroads. A growing market for biologics, gene therapies, and other temperature-sensitive products demands increasingly strict controls and traceability, and reducing cold chain failures is a widely-shared priority among respondents.

In addition, the report finds that companies are navigating new regulatory demands, persistent cold chain vulnerabilities, and rising product complexity—but that many still lack the end-to-end visibility required to manage these challenges effectively.

These findings underscore the urgent need for IoT-enabled visibility tools, risk management platforms, and end-to-end data integration—critical to ensuring patient safety, protecting product integrity, and reducing costly disruptions.

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Key Findings:

  • Regulatory compliance remains the top priority. Good Distribution Practice (GDP) and evolving mandates, especially in Europe, were cited as the most pressing supply chain challenges.
  • Data quality remains a weak spot. Lack of real-time data, difficulties digitizing and sharing it across systems, and trust in received data were among the top challenges reported.
  • People are also a barrier. 53% cited senior management issues and 47% cited staff willingness as critical hurdles to adopting new technologies.
  • Technology roadmaps reflect growing maturity. Real-time visibility platforms (37%) and logistics partner services (32%) are the most heavily deployed today, with rising interest in NFC/RFID smart labels and serialization to move toward item-level visibility.
  • IoT adoption accelerates. Nearly 60% of companies plan to expand IoT monitoring across more lanes and products in the next 18 months in an effort to reduce cold chain integrity failures.
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