Port Congestion Shines Light on Visibility Gaps

Port congestion is a standout topic in current conversations surrounding logistics and the supply chain. With consumer demand and e-commerce at an all-time high, huge spikes in U.S. imports have led to severe backups that have hobbled many companies utilizing West Coast ports.


This report, built from extensive survey data from a myriad of shippers and logistics providers, shines light on visibility gaps that have contributed to the current crisis of port congestion. Topics explored include:


  • How different companies and segments have been affected by port congestion
  • The current state of visibility - or lack thereof - in maritime shipping, and its contribution to port congestion
  • How collaborative, real-time data can solve visibility gaps for shipments moving into and out of ports
  • Visibility advancements to expect over the next several months

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Key Findings:

  • Nearly 85% of respondents’ companies have been affected by port congestion, with 41% calling the impact “significant.”
  • 23% of respondents said they had limited maritime shipment tracking capabilities, with another 23% saying they had no port tracking capabilities at all.
  • Many of the impacts of port congestion can be managed or even mitigated by accurate, real-time shipment tracking.
Port Congestion Shines Light on Visibility Gaps