DSV: Improved Client Shipment Visibility

July 2, 2024


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Co pied!

Headquartered in Denmark, DSV is a transport and logistics company offering transport services globally by road, air, ocean, and rail. DSV provides managed supply chain solutions for thousands of companies every day—from small, family-run businesses to large global corporations. Their reach is global, yet their presence is local and close to their customers. DSV has over 56,000 employees in more than 80 countries who work passionately to deliver excellent customer experiences and high-quality service through 1,300+ offices and logistics facilities.

The Challenge

DSV continues to expand their supply chain tracking solution for its transport services. To build this out, they looked for a solid, multi-sensor tracker solution that could equip DSV with tracking devices and software—including API access. DSV wanted to provide better shipment visibility to its clients via the ability to tag and trace shipments. They evaluated hardware and software that integrated with their core business and systems—and which could help guide client inquiries regarding the real-time location and condition of shipments. DSV also needed a device that could withstand a variety of temperatures, altitudes, and modes of transport.

The Solution

DSV started with small pilots and integrations with Tive, testing how well Tive solutions incorporated into their systems. Tive was able to integrate smoothly into DSV’s backend system via API. Tive’s flexibility in modes by region also fits all of DSV’s multimodal requirements, which enabled them to provide visibility into air, train, truck, and ocean shipments. This flexibility became a crucial point in why the integrations worked so well.

DSV started to deploy shipments with the option to add track and trace functionality. With Tive, DSV offers a standard solution to customers that provides complete visibility. Tive enables DSV customers to view shipment location and condition—including temperature, humidity, light, and shock—in real time. The system is live and integrated into the DSV platform. Tive’s solution helps DSV customers track high-value cargo, medical and pharmaceutical systems, security, silk roads, and more.

Tive’s leading competitive advantage includes the world’s first real-time 5G non-Lithium tracker. These advanced devices enable DSV offer their customers a full range of visibility and tracking.

Time to Market

Winter 2020

Tive introduced to DSV for a project to integrate tracking solutions into DSV operations.

Summer 2020

DSV planned and approved the overall approach and proof of concept.

Fall 2020

Pilot launched and delivered positive results.


Both companies entered into a contract to begin scaling the DSV solution.