What’s New

Alert email notifications now point collaborators to public tracking pages

When your collaborators get an alert email notification for a public shipment and click the link to view a shipment’s details, they will now be taken directly to Tive’s public tracking pages–making it even easier to share real-time information with customers and stakeholders. Previously, collaborators were required to sign into the Tive platform when clicking on an email link.

Admins can set the duration of platform sessions for an entire organization

Tive users now stay signed into the Tive platform for up to 10 hours at a time—automatically. Organization admins can override this configuration to personalize the duration of platform sessions for their entire organization. Previously, Tive users were automatically logged out after 15 minutes of inactivity in the Tive platform.

Bug Fixes

Following is a rundown of June bug fixes:

• Resolved an issue that prevented users from being able to select “Visible to me only” when generating reports for a completed or in-transit shipment
• Resolved an issue that prevented users from being able to download multiple reports at a time

If you need any help or have any questions, we’re always here for you. Drop us a note at support@tive.com. 

Coming Soon

Stay tuned! We’re excited to share a powerful new feature coming in July!

Sort and filter tables throughout the Tive platform 

Coming soon, you will be able to select sensitivity levels when you create light or shock alerts in the Tive platform—enabling you to better protect your goods and detect in-transit risk. Coming soon, you will be able to sort and filter tables throughout the platform, enabling you to save time and more efficiently find the data most important to you. This feature will allow you to sort and filter the following tables:

• Reports
• Shipment templates 
• Alert presets 
• Geofence zones and locations 
• Carriers 
• Organization accounts, users, external users, webhooks, and APIs