What’s New

Generate and share reports in Spanish (Spain)

Now you can generate reports in both English and Spanish from within the Tive platform! This feature not only enables collaborators—inside or outside of your organization—to easily generate reports in Spanish, but previously generated reports can also be downloaded in Spanish.

Tracker calibration certificates are now GDP compliant

Calibration certificates now include the tracker ID in the PDF download. This ensures that calibration certificates comply with Good Distribution Practices (GDP) and makes it easier for you to identify which devices have been calibrated.

Self-guided onboarding is now available 

Our new self-guided onboarding quickly gets you up and running using the Tive platform—so you can start tracking shipments immediately. Self-guided onboarding enables you to begin setting up your account in the Tive platform—without having to wait for support from the Tive team. The onboarding experience walks you through how to: 

• Register a tracker
• Configure a tracker
• Create an alert preset
• Create a location
• Create a new shipment location and alert presets
• Navigate the Shipments and Trackers pages
• Generate a report
• Complete a shipment

Merge duplicate locations

Tive now detects duplicate Saved Locations and suggests merging them into a single location. After selecting which location is correct, Tive automatically updates all existing shipments that use those locations.

Introducing automatic cancel commands for trackers

This new feature automatically detects trackers that haven’t called home—and sends a cancel location command to force a reconnection attempt. With this new feature, you no longer have to rely on customer support to manually send cancel commands when you encounter connectivity issues with your trackers.

Bug Fixes

Following is a rundown of March bug fixes.

• Now when you create a name for a Saved Location, the location is displayed by its name instead of the street address. 
• Resolved an issue that prevented Fahrenheit and Celsius values from converting correctly.

If you need any help or have any questions, we’re always here for you. Drop us a note at support@tive.com. 

Coming Soon

We’re excited to share a powerful new feature coming in March!

Assign multiple trackers to different accounts at the same time

Coming soon, you will be able to assign multiple trackers across different accounts within your organization–so you can save time managing trackers in your inventory.