CUSTOMER STORIES
February 5, 2024
x min read
A large electronics manufacturer ships electronic products from contract manufacturers in Asia to distribution hubs—then on to customers around the world via ocean, rail, and truck. These goods are sensitive to being dropped or handled roughly, and the company uses Tive trackers to monitor in-transit shock, tilt, and vibration levels—as well as to ensure timely delivery.
Electronics products are sensitive to rough handling, and sometimes arrive damaged or completely broken. Other components are less fragile, but when they arrive late, the effects of the delay can snowball through the entire automotive supply chain—leading to costly production delays. In addition, it is often impossible for the manufacturer to determine when or where along the supply chain the damages occurred, and which routes or carriers are responsible for the most damage—making it difficult to eliminate the root cause of the issue.
The manufacturer attached Tive trackers to shipments traveling from Chinese manufacturing facilities to North American distribution centers. Armed with Tive, the manufacturer was able to monitor their goods in real time and receive immediate alerts if a shipment experienced potentially harmful shock levels or was likely to arrive late. If a shock event occurred, they could determine the exact time and location of the issue—and work with their carriers to resolve the issue.
In addition, a comprehensive analysis of data from various routes helped the company identify exactly which routes tended to lead to more harmful shock events. This enabled them to have a data-driven conversation with their logistics partners and carriers—and eliminate specific root-cause issues.
Real-time alerting and data analysis—across all shipments and routes—helps the manufacturer avoid unpleasant surprises and eliminate the root cause of issues to optimize the supply chain going forward. This leads to fewer production delays, reduced waste, and an improved experience for the end customer.
